If you're using a predictive dialler there's a high chance that you're making silent calls, and a high chance that you're breaking the law.
For a quick overview of what's legal, an explanation of the NAA message and an introduction to the Beckford dialling code, click here.
Click here to download the latest version of the code (Requires Acrobat reader).
To tell us that you support the code, or that you're going to adopt it, click here.
Dedicated dicussion for the code is available at CallCentreVoice.
For help and assistance implementing the code, click here.