Do you want to remove silent calls from your call centre?

We understand that you do not have the time or the staff to read and interpret the all the relevant legislation. This is why we've assessed the current law, spoken to the relevant agencies, and produced the Voluntary Code of Practice.

This workable set of rules can be implemented by your dialler team to ensure that your organisation no longer makes silent calls.

Help and assistance

We also understand that you may not have the resources available to implement the code. In this situation, you may like one of our consultants to assist you with implementation.

We can offer:

  • Code implementation - complete removal of silent calls.
  • Dialling review and report of recommended changes (silent calls only).
  • Dialling review and report of recommended changes (complete outbound strategy).
  • Dialling code training.

We're delighted to announce that these now form part of our fixed price scheme.



 

db site graphics footer

© 2004 Darryl Beckford Ltd. All rights reserved. | privacy policy